Apparel, gear, mugs, or devices can be returned up to 30 days from the date of purchase for in-store credit, a refund, or a replacement. If there is damage to your coffee bags then we will replace it at no charge.

To start a return or replacement, you can contact us at CustomerService@TooStrongCoffee.com. If your return/replacement request is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return or replacement will not be accepted.

Unfortunately, we cannot accept returns on sale items or gift cards.

Please inspect your order upon receipt and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method or a new product will be shipped to you. Please remember it can take some time for your bank or credit card company to process and post the refund too.